Q) Can I transfer my existing domain to you?
A) Yes, although we do not as yet have an automated system for the transfer, if you wish to take advantage of our fantastic prices, please contact us. Transfers will be charged at the standard 1 year price, and 1 year added to the renewal date of the domain.

Q) Can I forward all mail to another address?
A) Yes, simple enter the asterisk (*) as the address.

Q) Is the e-mail offered made up of actual POP3 accounts?
A) No, they are forwarded accounts. You need an account elsewhere which all mail will be forwarded to.

Q) When I go to enter my email addresses on the third level domain information page, only a few blanks lines appear even though you say I can have 50 email addresses. Why?
A) Initially, only 3 lines appear for you to enter your email addresses in. If you use the available lines and click "Modify", then more lines will automatically appear the next time that you load this page.

Q) Is my billing contact information going to be shown in the whois?
A) Yes. We are required to supply this information to the whois database

Q) I registered and purchased a name, then noticed that I misspelled it. Can I delete it and get my money back?
A) Sorry, no, all sales are final.

Q) What are the terms for the parts of a domain name?
A) The "www" part of the address is an example of a third level domain. The "yourname" part is an example of a second level domain (SLD) and the ".com" is an example of a top level domain (TLD).

Q) What is the meaning of the terms "URL REDIRECT" and "URL FRAME"?
A) With URL REDIRECT, when someone types your domain name, for example, www.yourname.com, we transfer them to your website and when they get there, they see the entire URL path to where your website is actually hosted, for example, http://www.geocities.com/yourpage/yourpics.html. With URL FRAME, when someone types in your domain name, for example, www.yourname.com, and they get to your website they only see your domain name in the browser address bar, for example, www.yourname.com

Q) I registered a domain name with you. How do I connect this name to my existing website?
A) From the "Third Level Domain Information" section, fill in the host names and record types to fit your needs When finished, click on the "Modify" button located at the bottom of the page.

Q) When I register my new domain name, how long will it take to go "live" on the internet?
A) 24 to 48 hours. The registry only updates the zone files from their database once every 12 hours.